Once your order has been shipped, you will receive a confirmation e-mail containing a tracking number. You can use this number to track your order on the carrier’s website.
If you have not received a tracking number, please check your junk mail folder. If you still cannot find the tracking number, please contact our customer service department.
If your order has not arrived on time, please contact our customer service department. We will check the status of your delivery and provide you with an update.
Once the order has been placed, it is generally not possible to modify the delivery address. If you have made a mistake, please contact our customer service department immediately to see if a change can be made before shipment.